Contact Us

The Ford Pro Contact Center of Excellence (Ford Pro CCoE) is a multi-faceted resource for responding to fleet-related questions. Our highly trained business analysts can provide assistance in the following areas by calling 1-800-34-FLEET (800-343-5338), 24 hours a day, 7 days a week.

Have a fleet-related question?

Ford Pro Contact Center of Excellence

  • 24/7


At Ford Motor Company, we are committed to making our website accessible for all of our site visitors. In addition to the improvements we have completed, our teams continue to work dedicatedly to ensure our website content is accessible so that our site visitors have the best possible experience.


For the hearing or speech impaired, please contact our customer support center using the Telecommunication Relay Service by dialing 711.

Ford Pro Solutions

  • Ford TelematicsTM
  • Ford Telematics Essentials
  • Ford Data Services

833-811-FORD (3673)

Mon-Fri 8am-8pm Eastern Time


Retail (non-fleet) customer

Customer Relationship Center (CRC)
  • Visit
  • New or Used (Pre-Owned) Vehicle Sale
  • Retail Recall Notice or Recall Repair
  • Retail Warranty/Parts and Service
800-392-FORD (3673)
Additional Contact Options
Submit a new idea to suggest an improvement or streamline a fleet process. We welcome your comments and suggestions.