The Ford Fleet Customer Information Center (Fleet CIC) is a multi-faceted resource for responding to fleet-related questions. Our highly trained business analysts can provide assistance in the following areas by calling 1-800-34-FLEET (800-343-5338) (Mon – Fri 8:30am – 5:00pm EST):
When contacting our center, please have the following information available:
Fleet Customer and Dealer Assistance (FCIC) (☎ Options 2 then 3):
Vehicle Special Order (VSO) (☎ Options 2 then 1)
Fleet Warranty/Parts and Service (☎ Option 3) (8am to 8pm EST)
Looking for a Quote, Bid Info or Vehicle Pricing?
Looking for information about Ford TelematicsTM and Ford Data Services for fleets?
Are you a Retail (non-fleet) customer? ☎ Call the Customer Relationship Center (CRC) at 1-800-392-FORD (3673) or visit ford.com for assistance with:
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