Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣ No Profanity or inappropriate defamatory remarks
‣ No Personal Identifying information (e.g., customer phone number or email)
‣ No Competitor references (e.g., another brand or dealership)
‣ Dangerous behavior (e.g. threatening to harm employees or others)
‣ Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Resources & Support
My Fleet Vehicles
Parts & Service
2021 E-Series Cutaway
CONFIDENTLY IN COMMAND, ON THE ROAD
E-SERIES CUTAWAY TOWING
E-350 SINGLE-REAR-WHEEL CUTAWAY
E-350 DUAL-REAR-WHEEL CUTAWAY
E-450 DUAL-REAR-WHEEL CUTAWAY
REDESIGNED INSTRUMENT PANEL
FORD COMMERCIAL SOLUTIONS
Monitor a wide range of vehicle data and information in real time.
ELECTRONIC MESSAGE CENTER
NEW 7.3L V8
FORD TORQSHIFT® AUTOMATIC TRANSMISSION
NEW 78 AMP-HR BATTERY
NEW PROGRAMMABLE UPFITTER INTERFACE MODULE
HIGH-CAPACITY UPFITTER SWITCHES
AMBULANCE PREP PACKAGE
MOTORHOME PREP PACKAGE
SHUTTLE BUS PREP PACKAGE
SCHOOL BUS PREP PACKAGE
MULTIFUNCTION SCHOOL ACTIVITY BUS PREP PACKAGE
E-350 WITH EXTERIOR UPGRADE PACKAGE
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