Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣ No Profanity or inappropriate defamatory remarks
‣ No Personal Identifying information (e.g., customer phone number or email)
‣ No Competitor references (e.g., another brand or dealership)
‣ Dangerous behavior (e.g. threatening to harm employees or others)
‣ Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Resources & Support
My Fleet Vehicles
Parts & Service
A CHOICE OF POWERFUL ENGINES
ONE VAN. MULTIPLE CONFIGURATIONS.
SEATING FOR UP TO 15
CENTER CONSOLE WITH RIGHT SIDE SHIFTER
CHOICE OF ENGINES. AND 10-SPEED AUTOMATIC TRANSMISSION.
UP TO 11,000 LBS. GVWR AND 5,110 LBS. MAX PAYLOAD
31-GALLON FUEL TANK
TESTED AND BUILT FORD TOUGH®
FRONT AND REAR SPLIT-VIEW CAMERAS
CONNECT WITH 4G LTE WI-FI HOTSPOT
OPTIMIZE YOUR FLEET WITH FORD TELEMATICS™
ENHANCED ACTIVE PARK ASSIST
FRONT, SIDE AND REVERSE SENSING SYSTEMS
POWER SLIDING DOOR
CREW VAN (THREE-PERSON SECOND-ROW BENCH)
3 AVAILABLE CENTER CONSOLES
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