Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣ No Profanity or inappropriate defamatory remarks
‣ No Personal Identifying information (e.g., customer phone number or email)
‣ No Competitor references (e.g., another brand or dealership)
‣ Dangerous behavior (e.g. threatening to harm employees or others)
‣ Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Resources & Support
My Fleet Vehicles
Parts & Service
2023 Police Interceptor Utility Hybrid Modifiers Guide
2022 Police & Special Service Vehicle Brochure
2022 Expedition SSV Modifier Guide
2019-2021 Expedition SSV Modifier Guide
2020 Police Interceptor Utility Hybrid Modifiers Guide
Police Interceptor Utility 12.1” Integrated Computer Screen Hero Card
12.1” Integrated Computer Screen Owner Manual
Police Interceptor Utility Lighting Options Hero Card
Crown F-150 Police Responder Upfits Hero Card
Crown F-150 Police Responder Upfits Order Guide
Government Sales Program
Police Modifier Guides
Police Modifier Bulletins
Ford Credit Municipal Finance Brochure
Havis Prisoner Transport Solutions
Click one of the below icons to start the browser download.
By entering your mobile phone number, you expressly consent to receive a text message on your mobile phone. Standard messaging and data plan rates may apply.