Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣ No Profanity or inappropriate defamatory remarks
‣ No Personal Identifying information (e.g., customer phone number or email)
‣ No Competitor references (e.g., another brand or dealership)
‣ Dangerous behavior (e.g. threatening to harm employees or others)
‣ Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Resources & Support
My Fleet Vehicles
Parts & Service
BUILT FORD TOUGH®
WITH BEST-IN-CLASS GAS TORQUE
10-SPEED AUTOMATIC TRANSMISSION
UP TO 7,500 LBS. TOWING AND BEST-IN-CLASS PAYLOAD*
HIGH-STRENGTH STEEL FRAME AND FRAME-MOUNTED STEEL BUMPERS
INDEPENDENT A-ARM FRONT SUSPENSION
PARABOLIC REAR LEAF SPRINGS
4X4 ELECTRONIC SHIFT-ON-THE-FLY
FX4 OFF-ROAD PACKAGE
TERRAIN MANAGEMENT SYSTEM™
ELECTRONIC-LOCKING REAR DIFFERENTIAL
OFF-ROAD GROUND CLEARANCE
SUPERCAB OR SUPERCREW®
STX APPEARANCE PACKAGE
BLACK APPEARANCE PACKAGE
SPORT APPEARANCE PACKAGE
CHROME APPEARANCE PACKAGE
WITH 4G LTE WI-FI HOTSPOT
AND ANDROID AUTO™
FORD AND WAZE
B&O SOUND SYSTEM BY BANG & OLUFSEN
DIGITAL ROADSIDE ASSISTANCE
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